Location & Contact Details

Physical address: Level 1, Compass Building, The Marina, Half Moon Bay, Auckland, 2012 (click here for map)
Postal address: PO Box 54111, The Marina, Auckland, 2144
Phone: 534 5414
Fax: 534 6858
Email: Click here for terms of use

Opening Hours

Mon/Wed/Fri 7:00am to 5:30pm
Tues/Thurs 8:30am to 7:00pm
Our hours have been extended to assist business people and ferry commuters and those who simply like to get up early!

After Hours

EastCare Accident and Medical Clinic situated at 260 Botany Rd, Howick
EastCare is open 24 hours and no appointment is necessary
Phone EastCare 2771516

eastcare

Emergencies

For medical emergencies dial 111 for an ambulance

Appointments

admin-2 A standard consultation time is up to 15 minutes.

We endeavour to provide an appointment time that is convenient for you. If you are coming for a regular review such as for a repeat of your medication then it is advisable to book several days in advance.

If you are unable to keep an appointment, please cancel as soon as possible. This allows us to reallocate the appointment.

If you are ringing for an urgent appointment on the same day we will do our best to provide an appointment with your regular doctor. If this is not possible we will offer you an appointment with one of the other doctors.
We will always accommodate emergencies and urgent situations.

Although we try our best to keep to time, inevitably due to the unpredictable nature of front-line medical care, there will be times when you experience delays in seeing the doctor or nurse. Please be patient. We will endeavour to keep you informed if we are delayed.

There are some things you can do to help us keep to time:

Arrive on time for your appointment and report to reception.
Extra time: If you think your problem may need extra time, please advise the receptionist when you make the appointment. You will need extra time if you are coming for assessment of multiple problems or for minor surgery. Insurance, employment or immigration medical examinations also require extra time. Please inform the receptionist if the purpose of your visit is for these sorts of examinations, as we will often have the nurse see you first.
ACC related visits: If this is the first visit to any health professional for an injury please inform reception on arrival so that an ACC45 form can be commenced prior to seeing the doctor. If you have already seen another healthcare provider for the injury please bring the ACC details including ACC45 claim number, date of injury and diagnosis.
Completion of medical documents: If the purpose of your visit includes the completion of a medical form or certificate please read the document carefully and complete any applicable sections prior to your appointment.